Contact our Sales & Service Centre

Air France makes every effort to answer your questions and accommodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.
We would draw your attention to the fact that emails impersonating Air France are currently circulating. These malicious emails include links whose aims are to recover your personal information.
Please note that Air France will never ask for your personal information by email or any bank account information. We recommand extreme caution and to never provide your credit card information by email. Only requests made directly to our services have to be taken into account.

Air France Call Center

To make a booking, learn the latest flight schedules and ask questions about regulations, you can contact our agents at +852 2501 9433, 7 days a week, from Monday to Friday 08:00 to 19:00, Saturday to Sunday 09:00 to 18:00.

Group services

You may request a quote online from our service dedicated to groups.

Air France ticket offices

Our ticket offices located in cities and our ticket counters at the airports are ready to welcome you.


Find all information and contacts relating to BlueBiz, our loyalty program for small and medium sized businesses.

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