Rebooking Policy for Hong Kong

Further to the security situation in Hong Kong, the following voluntary rebooking options may be offered to customers with valid ticket issued on or before 12 November 2019 whatever the fare paid.

- Destination impacted: all flights to and from Hong Kong (HKG)
- Travel dates impacted: From 12 to 30 November 2019
- New travel date must be completed on or before: 01 February 2020
- Reissue / refund must be completed on or before: 30 November 2019
- Rebook for travel in the same booking class on AF/KL/DL only. If this booking class is not available, rebook in a higher booking class and collect the fare difference.
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