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Delayed or canceled flight
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I want to track an existing claim
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Delayed or canceled flight
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  • Booking and check-in
  • Booking cancelations or changes
  • Missing or damaged baggage
  • Flying Blue loyalty program
  • Delayed or canceled flight
  • Other
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  • I want to book a flight or buy an Option
  • I need help with my online booking
  • I'm looking for information about an upcoming flight
  • I need an invoice
  • I require assistance to check in for my flight
  • I want to find an Air France ticket office
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  • I want to change my flight or Option(s)
  • I want to cancel my booking and request a refund
  • I want to cancel an Option and request a refund
  • I want to find a ticket office where I can change or cancel a ticket
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  • I want to report a missing baggage item
  • My baggage has been missing for 3 days or fewer
  • I want to request a refund for necessity purchases
  • My baggage has been missing for more than 3 days
  • My baggage has been missing for more than 21 days
  • My baggage has been damaged
  • An item is missing from my baggage
  • I lost or found an item in an aircraft, lounge or public area
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  • I need a new password
  • I need to update my personal information
  • I want to request a Flying Blue card
  • I want to claim missing Miles
  • I want to claim missing Miles with a non-airline partner
  • I want to book a flight using Miles
  • I want to change or cancel a flight paid for using Miles
I want to track an existing claim
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  • I want to claim compensation
  • I want to request a refund for an unused ticket
  • I want to request written proof of a delayed or canceled flight
  • I want to track an existing claim
  • I want to add information to an existing claim
  • I want to cancel an Option and request a refund
  • I want to claim a refund for unexpected expenses (taxi, etc.)
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  • I want to ask a question or make a claim
  • I want to track an existing claim
  • I have an issue with my Option
  • I want to track a refund request
  • I have a problem with my Pass
  • I want to contact Air France for a different reason
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Telephone

Air France in Hong Kong
Please call:
+852 25 019 43 3 (National standard rates to: Hong Kong)
Language(s) spoken : Mandarin Chinese, Cantonese, English, French
Opening hours (Local time in Hong Kong)
From Monday to Friday: 08:00 AM to 07:00 PM
Saturday – Sunday: 09:00 AM to 06:00 PM

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