Service with a French touch to ensure your trip is a relaxing experience.

SkyPriority: easy access every
step of the way*

SkyPriority is your red carpet through the airport, guiding you to your exclusive check-in area where our staff can provide assistance if needed. Interactive kiosks or at a check-in counter: you decide how you want to check in.

Proceed to your cabin at your convenience using our exclusive boarding lines. You receive priority access at every step of your journey, from finding your seat to stowing and collecting your baggage.

We also have interactive kiosks available to make your connections as easy as possible. And at Paris-Charles de Gaulle, our staff is there to provide any assistance you may need.

* Offer available exclusively to passengers traveling with a Flex fare ticket, Flying Blue Gold or Platinum members and SkyTeam Elite Plus members

Air France Play

With the Air France Play app for tablets and smartphones, you can download French and international newspapers and magazines at no charge from anywhere in the world.
How? Simply download the Air France Play app now! Once the app is downloaded, the content will be available from 30 hours before your flight to the moment you arrive at your destination. Enjoy your favorite newspapers and magazines before, during and after your trip!
Air France Play – new and improved! Now with video on demand, you can create your own personalized entertainment program and download films, TV series, documentaries, cartoons, and more!

This offer is available on longer flights*, starting 30 hours before your flight's departure.

* Algiers, Amman, Athens, Bucharest, Budapest, Casablanca, Gothenburg, Istanbul, Kiev, Lisbon, Madrid, Moscow, Naples, Oran, Rabat, Rome, Saint Petersburg, Sofia, Stockholm, Tel Aviv, Tunis, Warsaw, Yerevan.

Let's stay in touch

Have a flight time change or a delayed baggage delivery?

We'll contact you to let you know and our teams will provide the best possible solution. At the airport, our customer service is there to help.
Would you like assistance throughout your journey at the airport?
At Paris-Charles de Gaulle, Paris-Orly, Bordeaux and Nice airports, you can choose the Meet & Greet Option to receive personalized assistance, seamless passage through security checkpoints and, if needed, in your own language.
Please note: if your flight is provided by one of our partner airlines, certain Air France services may not be available on board or at the airport.

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