Baggage problems: your contacts
Was your baggage late, damaged or lost? Did you leave an item or hand baggage on board an Air France aircraft, waiting room or check-in counter? Here you will find the contact information you need.
Missing baggage
Did you not receive your baggage upon arrival? Please contact Jardine Airport Services Limited Telephone: +852 2216 1024 or 2216 1025 Fax: +852 2382 4543. Room number 6T010 Terminal 1 Hong Kong International Airport
Damaged baggage
Were you unable to declare your damaged baggage at the airport? Please send your declaration to the following address.
mail.objets.trouves@airfrance.fr