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Administration Fees


 

E-tickets are rapidly becoming the industry standard and are now available to most destinations served by AF and our partners.
Please refer to the Administration Fees table below for detailed applicable charges.

E-ticket holders may use Internet check-in in addition to all other AF check-in options (telephone, self-service machine, airport desk).

Administration Items

     Fare Difference

Charge

Remarks

Purge Record

No charges

No charges

-

Air ticket Re-issuance/Rerouting

 According to fare conditions
& pay the fare difference if any.

15 EUR

Please refer remark No.1

Upgrade to Higher Fare for Wholly Unused
Ticket

 According to fare conditions & pay the fare
difference if any.

15 EUR

Please refer to
remark No.1

Ticket Refund

 According to fare conditions.

15 EUR

Please refer to remark No. 2
 

Remark 1. Administration fees will be waived for:

  • Customers who purchased their tickets via Air France KLM direct channels: Air France KLM Ticket Office, Call Center, www.klm.com or www.airfrance.com (including mileage tickets)
  • Upgrade with Miles (both from Economy to Business class, and from Business to First class)
  • Customers who purchased their tickets through Northwest and Kenya Airways direct sales channels
  • Infant Fares

Remark 2. Fee is applicable for voluntary refund of fully unused tickets issued locally. Refund process can only be handled from the original issuing office. 

Note:

  • The above fees are applicable to all Air France & KLM customers
  • All payments can be settled by cash or international credit cards
  • All the charges or re-issuance/rerouting are not refundable
  • Fees are received in local currency