Purchase a ticket

Administration fees for ticket change and refund are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Administration fees for ticket change and refund vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).

Ticket changes

Change made at an Air France airport counter

Ticket purchased on airfrance.fr or at an Air France ticket counter

HKD134

Ticket purchased on a third-party site or travel agency, after the first flight coupon used

HKD268

Refunds

Refund requested at an Air France airport counter
Refund requested by to Sales Service Center

Ticket purchased on airfrance.fr or at an Air France ticket counter

HKD179

HKD179

Ticket purchased from a third-party site or travel agency

Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

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