Purchase a ticket

Administration fees for ticket change and refund are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Administration fees for ticket change and refund vary depending on:
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).

Ticket changes

Change made on airfrance.cn
Change made at Air France Sales & Service Center
Change made at Air France airport counter

Ticket purchased via Air France website / call center / airport counter

Free - only if ticket is eligible for an online change

EUR15

EUR15

Ticket purchased on a third-party site or travel agency, after the first flight coupon used

Free - only if ticket is eligible for an online change

EUR30

EUR30

Refunds

Refund requested to Air France Sales & Service Center
Refund request to the issuing travel agency

Ticket purchased via Air France website / call center / airport counter

EUR20

Not applicable

Ticket purchased on a third-party site or travel agency

Not applicable

Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

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