If the ticket is refundable, it can be refund by the issuing agency.
Our Sales and Service Center handles refund requests for tickets issued by Air France China mainland and Hong Kong point of sales: China mainland and Hong Kong Sales and Service Center, ticket purchased via airfrance.com.cn or airfrance.com.hk
If your ticket is refundable, please submit all flight information to the original issuing agency.
For the refund of your ticket purchased via our Sales & Service Centre or on our website airfrance.com.hk , please contact during the following opening hours: 08H00-19H00 Monday-Friday
- By phone: +852 2501 9433
- Email: firstname.lastname@example.org