We are here to help you.
You wish to contact us online, please fill in the form or by postal address to:
Air France Customer Relations
P.O. Box 23326
Wan Chai Post Office
Hong Kong
Fax: (852) 2125 6189
Claims
If your claim concerns missing or delayed baggage, click here.
You wish to contact our Customer Relation Department
For your information
Don´t forget to send original supporting documents which will allow us to process your request: these include invoice, ticket receipt, boarding pass, etc to the following address:
Air France Customer Relations
P.O. Box 23326
Wan Chai Post Office
Hong Kong
Air France Customer Relations
P.O. Box 23326
Wan Chai Post Office
Hong Kong
If your claim concerns Flying Blue
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions.