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Home > Information and services > Passengers assistance > Passengers with reduced mobility > Your comfort onboard

Onboard

All cabin crew have received disability awareness training.

They will be notified about your special needs and know exactly what your assistance requirements are.

They will go out of their way to ensure that your flight is as comfortable and pleasant as possible.


	Seating and moving around onboard
	Assistance animals
	Other services: Communication in Braille and French sign language


	Seating and moving around onboard

	Passengers with reduced mobility are given special assistance and are seated in easy-access seats (with retractable armrests). Our aircraft are also equipped with: easy-access restrooms, with grab bars and a support handle, an onboard wheelchair allowing you to move around more easily on long-haul flights. (This wheelchair will soon also be available on short- and medium-haul flights), seat numbers are written in Braille on all new short- and medium-haul aircraft in the Air France fleet.


	Assistance animals

	Your assistance animal can travel with you in the cabin at no extra charge, provided it complies with health and customs regulations. Your animal will be attached by its leash to the frame of the seat in front of you. A muzzle is not required. Before flying, make sure that the regulations in your destination country do not limit or prohibit the transportation of animals (more information is available from our Saphir agents).


	Other services: Communication in Braille and French sign language

	The safety briefing can be provided in Braille by the crew (in French or English). Seat numbers are written in Braille on all new short- and medium-haul aircraft in the Air France fleet. Some crew members are able to communicate using French sign language (LSF).